We vacuum seal and freeze our food immediately after cooking to best preserve the nutrient integrity and bioavailability without chemicals or high pressure processing. Our food will last up to a year in the freezer or 5 days in the refrigerator for meat based diets and 3 days for fish based diets. We recommend to discard any unpackaged, uneaten food left at room temperature for more than a few hours.
Cooking for your dog can be a lot of fun! We sell our Cook-at-Home Kits which include our recipes and detailed cooking instructions so that you can cook a fresh batch for your pup at home! Check them out here.
The Guaranteed Analysis is essentially the pet food industry’s version of the familiar Nutrition Facts label found on our food. Although not as detailed, the Guaranteed Analysis contains percentage figures of at least four components: Protein, Fat, Fiber and Moisture. This makes comparing similar types of dog food easier for the consumer. However, when comparing different types of dog food (i.e. fresh food vs. dry food) the guaranteed analysis is less than ideal and very misleading. The moisture content is much higher for fresh food and therefore is responsible for a larger percentage of the finished product. Thus crude protein, crude fat, and crude fiber will read as a lower percentage when compared to dry food. This does not mean that fresh food has less protein than dry food, but instead reflects its increased moisture content. WDFC sends all diets to be tested at two independent labs in order to get the most accurate results and we have included them on each label.
Dogs are actually omnivores, especially domestic dogs. Given their evolutionary history alongside humans domestic dogs, like people, tend to be very efficient at digesting carbohydrates. If you think about human diets, many of the most functional foods are those foods that have unique nutrients - the things that give vegetables and fruits their color and flavor. Those particular compounds are not found in proteins and fats. As a result, our diets have been carefully formulated with these unique fruits or vegetables to create the best nutrient blend for your pet. We include not only what is required, but also ingredients that can assign better benefits to optimize health. So, unlike cats and other carnivores, dogs should be regarded as omnivores. Carbohydrates are important and they can be used to maximize the overall health of your dog.
For feeding recommendations please reference our feeding calculator. These numbers should be used only as a guide, as every dog has their own unique metabolism and activity level. We recommend using a digital scale for increased accuracy, but you can also use the measurement provided in cups. Be sure to monitor your dog’s weight and adjust serving size as needed.
Thaw - Gently thaw frozen package(s) in the refrigerator. Many people prefer to store a few days worth of food in a resealable container, such as Tupperware. This makes feeding time easy and mess-free.
Portion - Reference our feeding calculator to determine the appropriate serving size, based on your dog's weight. We recommend using a scale for increased accuracy, however you can also use measuring cups. Separate the appropriate amount.
Serve - Simply place the proper portion in your dog's bowl and watch him/her enjoy!
We recommend to discard any unpackaged, uneaten food left out for more than a few hours and to discard unused refrigerated food after 5 days.
In order to avoid digestive issues, it is very important to slowly introduce any changes to your dog’s diet, regardless of the quality. We recommend a 10 day transition, gradually increasing the amount of new food. Some dogs may transition quicker or slower.
Dogs with a number of health issues may thrive and improve on the right diet. That being said, your dog’s safety is our primary concern and we require contact with your current veterinarian for his/her approval before beginning a fresh food diet. This is why we recommend that you contact one of our team members directly at firstname.lastname@example.org or call (305) 505-5712 to discuss appropriate diets. If necessary, we can refer you for consultation with our veterinary nutritionist, Dr. Justin Shmalberg, at which time a custom dietary plan may be developed.
It's not uncommon for dog's to experience diarrhea one or two times a month. If your dog has a bout of diarrhea, especially during the transition, we recommend to fast your dog for 12 to 24 hours with minimal amount of water. If the diarrhea continues please consult your veterinarian.
We do same-day local deliveries within a roughly 12 mile radius from our Wynwood Kitchen. Before checkout, you will be asked to select a date and time for your order to be delivered. We ask that someone be home to receive the order, as this is a perishable product. The delivery fee is based on your distance from our store.
For those with a regular routine, our recurring order option is a great way to make sure you don't forget to get your dog's food. You can choose to have your order repeat automatically i.e., Every month, 16 days, 3 weeks etc. for any one of our delivery options: Store Pick-up, Local Delivery, or Shipping. Save 5% and modify or cancel your recurring order at anytime!
3. After selecting "Manage Subscriptions" from your account landing page, you will be redirected to manage your subscription. To the right of the screen you will see a blue underlined "manage" drop down menu in which their will be a list of options. These include:
Update Shipping Method
Add product to subscription
Select the relevant option and adjust your order as necessary.