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Fresh dog food is cooked food made with whole ingredients and kept refrigerated or frozen rather than processed for room-temperature storage. Wynwood meals arrive frozen and are ready to serve after thawing.

Fresh food offers:

• recognizable whole-food ingredients
• naturally high moisture
• fully cooked meals kept fresh by freezing
• a variety of proteins and textures
• a taste and aroma many dogs enjoy

Our mission is simple: make the best dog food possible with whole-food ingredients. We started in a 1,750-square-foot Miami facility in 2015, and we remain focused on fresh nutrition for healthy dogs and dogs with specific nutritional needs.

We cook our food in our own Miami facility. At our Wynwood location, customers can see the team preparing food behind the counter.

No. We make the food ourselves in our Miami facility instead of outsourcing production to a co-packer.

It is fully cooked, never raw. There is no cooking required at home.

We preserve freshness by freezing the food. Keep unopened packs frozen, thaw them in the refrigerator, and refrigerate after opening.

We offer five Complete & Balanced diets for everyday feeding and nine Fresh Rx® therapeutic diets for diagnosed conditions. Fresh Rx® requires veterinary authorization.

Every Wynwood diet has an AAFCO nutritional adequacy statement. Complete & Balanced diets are formulated and labeled for all life stages, including growth. Fresh Rx® statements vary by formula. Some meet canine-maintenance recommendations, while Renal, Low-Fat Renal, Hepatic, and Urinary are labeled for intermittent or supplemental feeding and should be fed under the supervision of a licensed veterinarian.

Our Complete & Balanced line is formulated for complete daily feeding at all life stages. Fresh Rx® diets are formulated for specific nutritional needs and their adequacy statements vary by formula. All Fresh Rx® diets should be fed under the supervision of a veterinarian.

Our diets are formulated and reviewed by veterinary and animal nutrition experts, including a board-certified veterinary nutritionist. Each product page includes the ingredients, nutritional information, and adequacy statement for that diet.

Our quality controls include supplier and ingredient validation, formulation review, third-party finished-diet nutrient analysis, toxicology screening, and batch testing for Salmonella, E. coli, and Listeria monocytogenes.

Wynwood completed a comprehensive digestibility study on 12 diets to evaluate their nutritional performance. We also use finished-product analysis to verify that formulas match their nutritional targets.

Our recipes use whole-food ingredients such as meat, vegetables, fruits, grains or starches, plus the vitamins and minerals needed for the formula. Every product page lists the complete recipe.

We source our ingredients from reputable human food suppliers who meet our strict specification requirements. We do not use meat meals or protein by-products.

All Wynwood diets are gluten-free. We offer both grain-inclusive and grain-free recipes, so check the ingredients on the individual diet page.

Proteins vary by recipe and include beef, chicken, turkey, pork, lamb, venison, and egg.

Open the diet’s product page for its ingredients, calories, guaranteed analysis, nutritional goals, feeding guidance, and adequacy statement.

Yes. If your dog is healthy, start with our Diet Finder. If your dog has a diagnosed condition, use the Fresh Rx® Finder and confirm the choice with your veterinarian.

Choose Complete & Balanced for a healthy dog’s everyday nutrition. Choose Fresh Rx® only for a diagnosed condition and with veterinary authorization.

Yes. Our Complete & Balanced diets are formulated for all life stages, including growth. Use the feeding calculator for a puppy-specific portion and ask your veterinarian about feeding frequency.

Yes. Healthy senior dogs can eat our Complete & Balanced diets. Seniors with diagnosed conditions may need a Fresh Rx® diet selected by their veterinarian.

Fresh Rx diets are therapeutic. Each one is formulated for a specific condition and requires your veterinarian’s authorization.

• RENAL — chronic kidney disease, IRIS stages 1–4
• LOW FAT RENAL — kidney disease alongside pancreatitis or fat intolerance
• HEPATIC — liver conditions; low copper, higher zinc
• URINARY — calcium oxalate and struvite stone management
• CARDIAC — heart conditions; lower sodium, with taurine and L-carnitine
• DIGESTIVE — gut health, with added prebiotics and probiotics
• LOW FAT DIGESTIVE — digestive support where fat needs restricting, including pancreatitis
• ALLERGY + SKIN — food allergies and skin issues; novel pork protein
• WEIGHT + MOBILITY — weight management with joint support

Not sure which one fits? Take the quiz, or ask your veterinarian.

Yes. Fresh Rx® includes diets formulated for kidney, digestive, cardiac, hepatic, urinary, allergy and skin, and weight and mobility needs, including low-fat options.

Yes. Every Fresh Rx® order must be authorized by your veterinarian before it ships.

Choose the diet and select your veterinary clinic at checkout. We will contact the clinic for authorization—you do not need to collect or send paperwork.

We are waiting for veterinary authorization. This is normal for a first Fresh Rx® order or when clinic information changes. We will release the order after approval.

Ask your veterinarian. A nutrient change that helps one condition can conflict with another. Your veterinarian can consult our veterinary team for complicated cases.

Yes. Your veterinarian can authorize Fresh Rx® orders, request detailed diet information, join our Veterinary Partner Program, and contact our veterinary team.

Our single-ingredient treats include Chicken Strips, Beef Liver Bites, and Beef Strips. Check the product page for current ingredients and availability.

Typical calories per piece: Beef Liver Bites about 1.6, Beef Strips about 18, and Chicken Strips about 19.4. Pieces vary a little in size, so use these as a guide when you count a day’s treats against the 10% below.

We offer Advanced Hip/Joint Support, Advanced Probiotic, and VitaMineral Mix for our Cook-at-Home recipes.

Choose based on the need you want to support, such as joints or digestion. If your dog has a health condition or takes medication, ask your veterinarian first.

Follow the weight-based serving instructions on the product label. Do not use another supplement’s scoop or serving amount.

Usually, yes. Keep treats to about 10% or less of daily calories. Dogs on Fresh Rx® may need stricter limits, so ask your veterinarian before adding treats or supplements.

Follow the product label. Most should stay sealed in a cool, dry place.

Use the Diet Finder, calculate your dog’s daily portion, then choose one-time purchase or subscription at checkout. Fresh Rx® orders also require veterinary authorization.

Shop online, visit one of our four South Florida stores, or purchase through participating veterinary partners. Product availability may vary by location.

No. You can place a one-time order or choose a subscription for automatic deliveries.

Cost depends on your dog’s calorie needs and the diet you choose. Use our feeding calculator to estimate your dog’s daily portion, then check the current product price for an accurate daily cost.

We do not offer free food samples. Eligible first-time Starter Box orders are covered by our 30-day Satisfaction Guarantee.

Yes. Our free Cook-at-Home recipes are designed for use with VitaMineral Mix. Follow the selected recipe and kit exactly; substitutions can make the diet incomplete.

Transition over about 10 days by slowly increasing Wynwood while decreasing the old food. Sensitive dogs may need up to 14 days:

• Days 1–3: 25% Wynwood, 75% old food
• Days 4–6: 50% Wynwood, 50% old food
• Days 7–9: 75% Wynwood, 25% old food
• Day 10 onward: 100% Wynwood

The key is simple: go slow and start small. If digestive upset occurs, slow down and contact your veterinarian if it continues.

Use our calculator for a daily amount based on weight, age, activity, spay or neuter status, chosen diet, and how much of the meal will be Wynwood.

A food scale gives the most accurate portion, especially for dogs under 20 lb, where a small measuring difference can meaningfully change daily calories. The feeding calculator provides both ounces and cups.

Ounces measure the food’s weight; cups measure its volume. The familiar “8 ounces equals 1 cup” rule applies to fluid ounces, not the weight of solid food. Wynwood’s cup amounts account for each diet’s density.

Most adult dogs eat once or twice daily. Puppies and some senior dogs may need more frequent meals. Split the calculator’s daily amount across those meals.

Yes. Serve it as the full meal, mix it with another food, or use it as a topper. Count everything toward daily calories and transition gradually.

Yes, when feeding a Complete & Balanced diet according to its directions. Fresh Rx® diets should be fed according to the product label and your veterinarian’s guidance.

Either is fine for a healthy dog. Introduce each unfamiliar recipe gradually because feeding amounts may differ. Ask your veterinarian before rotating therapeutic diets.

Keep unopened packs frozen. Thaw them in the refrigerator or cold water, and do not cut or separate a frozen pack. Refrigerate after thawing.

No. We keep every diet frozen and vacuum-sealed to protect freshness and shelf life. Thaw the food at home when you are ready to use it.

A 16 oz pack usually thaws in the refrigerator in 6–8 hours. A 64 oz pack can take about 72 hours. For faster thawing, place the sealed pack in cold water. Do not cut or separate it while frozen.

No. Serve it chilled after thawing, or add a little hot water if your dog prefers it warm.

Frozen, vacuum-sealed packs keep for one year from the week they were cooked and packaged. Once thawed, use within five days. You may portion and refreeze the food; use it within 90 days and within 3–4 days after thawing again.

Start with a slow transition, serve consistent meals, and limit treats between meals. Some dogs prefer the food slightly warmed with hot water. If your dog suddenly stops eating or seems unwell, contact your veterinarian.

We ship to the 48 contiguous United States. We do not currently ship frozen food to Alaska, Hawaii, or U.S. territories.

Ship days vary by state. Frozen food travels in an insulated box with dry ice, and tracking is emailed when it ships. The order cutoff is noon ET.

Frozen orders require at least $99 in frozen food. Orders from $99–$199 cost $25 to ship; $199+ ships free. A first frozen order ships free with the $99 minimum. Non-frozen-only orders cost $5 under $99 and ship free at $99+.

Most shipments spend 1–3 business days in transit, but the ship day depends on the destination. Tracking provides the most accurate delivery window.

We email a tracking link as soon as each box ships. Tracking also appears in your account under the order. Frozen and non-frozen items ship separately, so one order may have two tracking numbers.

Frozen orders ship in insulated packaging with dry ice. Dry ice may disappear during transit; that alone does not mean the food is unsafe. Let any remaining dry ice evaporate in a ventilated area and never touch it with bare hands.

Food that is frozen, partially frozen, or refrigerator-cold—below 40°F—is safe to refrigerate or refreeze. Do not feed food that arrives warm or above 40°F. Contact us with your order number and photos.

Choose pickup and a South Florida location at checkout. Wait for the ready email, then bring your name, order number, and an insulated tote or cooler.

We will email you when it is ready. Most pickup orders are prepared within one hour, but wait for the confirmation before heading to the store.

Usually. Most orders are ready within one hour during store hours. Availability can vary, so wait for the ready email before leaving.

We hold pickup orders for 48 hours after the ready email. Orders not collected within that window are canceled and refunded.

We have stores in Wynwood, Coral Gables/South Miami, Fort Lauderdale, and Boca Raton.

Wynwood, Coral Gables, and Fort Lauderdale are open Monday–Saturday, 10 a.m.–7 p.m., and Sunday, noon–5 p.m. Boca Raton is open Monday–Friday, 10 a.m.–6 p.m., Saturday, 11 a.m.–4 p.m., and closed Sunday.

Choose your products and delivery frequency at checkout. Future orders are created automatically on that schedule.

Sign in to your account to view upcoming orders and subscription settings. If you need help, contact our order team.

Yes. Update recipes and quantities in your account before the next order is processed.

Yes. Move the next order earlier or later from your account before it is processed.

Yes. Manage the subscription from your account or contact our order team for help.

Update it in your account before the next order is processed. Changing an account address may not change an order already created, so contact us if the order is pending.

Contact us as soon as possible. Include the order number, what went wrong, and photos if the shipment is damaged or thawed. We will review it and make it right.

Email orders@wynwooddogfood.com or call 305-505-5712, Monday–Saturday, 10 a.m.–7 p.m. ET. Have your order number ready.

Contact us. We can help with a slower transition or another appropriate recipe. Eligible first-time Starter Box orders are covered by our 30-day Satisfaction Guarantee.

The guarantee covers an eligible customer’s first Starter Box when they contact us within 30 days. Repeat orders, renewals, add-ons, and later purchases are not covered. Shipped food cannot be returned because it is perishable.

It is Wynwood’s free rewards program. Members earn Club Credits on purchases and can redeem them for future rewards.

Create an account and join the Club. Credits are added automatically when you make eligible purchases.

Member starts the moment you join: Club Credits on every order and every available reward on the shelf.

Insider is earned. Reach 3,000 Club Credits during a calendar year and you become an Insider, which adds Wynwood Wellness: $100 in store credit after your dog’s qualifying annual wellness exam.

Insider is based on credits earned during the year, not your current balance. Once you reach it you keep it for the rest of that year and all of the next one.

After reaching active Insider status, submit a receipt for a qualifying annual wellness exam. Approved submissions receive $100 in store credit.

It must be a standard annual exam by a licensed veterinarian and take place after you reach Insider status. Emergency, sick, and grooming visits do not qualify. The exam does not need to cost $100.

You also need marketing emails turned on for your Wynwood account, and you must submit using the same email address that is on that account.

Once per calendar year. The receipt must show the clinic’s information, date of service, and an exam line item.

Sign in, then open the Love Your Dog Club page. Your Club Credit balance is at the top, and the shelf below shows every reward with what it costs.

You can also open Rewards from the site menu.

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