Cold-Shipped Nationwide
Shipping
Information
Real food has to stay cold. Here’s what it costs to get it to you, when we ship, and how fast it arrives.
Shipping Rates
COMPLETE + Fresh Rx®
- $99 minimum
- Required for checkout
- $99 – $198.99
- $25 flat
- $199 +
- Ships free
Adding treats, supplements, or merch to a frozen order? They'll ship at no additional cost — your frozen shipping rate covers the entire order.
Treats, Supplements & Merch
Ordered on their own
- No minimum
- Order any amount
- Under $99
- $5 flat
- $99 +
- Ships free
These rates apply to orders that do not include frozen food.
The $99 Frozen Minimum Why is there a minimum?
Dry ice and insulation only work if there’s enough food in the box to hold the cold. Small orders warm up too fast in transit — and food that arrives thawed isn’t food we’re willing to send.
$99 is the point where we can guarantee your dog’s food shows up frozen and safe to store. That’s why it applies at checkout, even if the rest of your cart is full of treats.
Delivery Timing
When will it get here?
Two things determine your delivery date: when we ship to your state and how long delivery takes. Select your state to see both.
Choose a state to see your ship day and delivery window.
- You order —
- We ship —
- It arrives —
Delivery times are estimates and may be affected by weather or carrier delays.
Ordering both? Expect two boxes.
Frozen and non-frozen items ship separately. Frozen food arrives in a box packed with insulation and dry ice, while treats, supplements, and merchandise arrive in a standard shipping box. You’ll receive separate tracking numbers for each shipment.
Good to Know
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Need it faster?
Expedited shipping options are available at checkout.
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Tracking
Tracking is emailed separately for each box as soon as it ships.
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First order ships free
Shipping is on us for the first order, with a $99 minimum in frozen food.🤘
Still have a question?
We’re here Mon–Sat, 10am–7pm ET. 305-505-5712 info@wynwooddogfood.com
